Privacy Policy

Last Updated: January 12, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

2. How We Use Your Information

To provide, maintain, and improve our services.
To process payments and facilitate transactions.
To ensure safety and verification of farmers and buyers.
To send you updates, security alerts, and support messages.

3. Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

With third party service providers to enable them to provide the Services we request.
With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public.

4. Security

SmartFasal takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.